1. Send the key papers
- Send the latest document, the deadline, the document that started the problem and a short note saying what outcome you want.
Process
The process is deliberately simple: documents first, issues second, output third.
Process
The purpose is to give the file order: what happened, what documents prove it, what is missing and what should happen next.
That may mean a short review note, a chronology, a bundle, a draft response or a handover pack.
Questions people ask
Yes, but the important material needs to be readable and placed in a sensible order.
Yes. Clear preparation includes identifying weak points and missing evidence.
That depends on urgency, volume and scope. Urgent deadlines should be identified in the first message.
Next step
The first job is to understand what has happened, what is due next and which papers matter.
For urgent matters, put the deadline or removal date first.